Privacy Policy

1. Introduction

This Privacy Policy describes how Changsha Jianhuiyuan E-commerce Co., Ltd., a company registered at No. 68, Baopo Group, Xinyuan Village, Gugang Town, Liuyang City, Changsha 410000, China, collects, uses, stores, and protects personal information. Throughout this policy, the terms we, us, and our refer to Changsha Jianhuiyuan E-commerce Co., Ltd.

The website and its related systems are developed and operated by the developer JianHuiyuan, who oversees the technical design and ongoing maintenance of the platform described on this site. We provide computer systems design, computer integrated systems design, and related professional, scientific, and technical services, together with an online store that sells household and digital products.

By using our website at https://www.jianhui.buzz or placing an order with us, you agree to the practices described in this policy. If you do not agree with any part of this policy, please stop using the website and do not submit personal information to us.

This policy applies to information collected through the website, through our contact channels, and through any purchase or service engagement you complete with us. It does not apply to information collected by third parties, even where we link to them.

2. Information We Collect

We collect only the information we need to operate our website, complete your orders, and respond to your requests. The categories of information we collect depend on how you interact with us.

Information you provide directly

When you contact us, place an order, or use our forms, we may collect the following:

• Contact details such as your name, email address, and phone number.
• Delivery information such as a shipping address and recipient name.
• Order information such as the products you select, quantities, and preferences.
• Any message content you choose to send us through a contact form or email.

Information collected automatically

When you browse our website, we may automatically receive technical information, including your internet protocol address, browser type, device type, operating system, pages visited, and the time and date of your visit. This information helps us understand how the website performs and where it can be improved.

Information from third parties

We may receive limited information from third parties that help us run our business, such as delivery confirmation from shipping carriers, transaction status from payment processors, and fraud warnings from payment networks. We combine this with the information you provide only to complete your order and improve our service.

3. How We Use Your Information

We use the personal information we collect for a limited set of clearly defined purposes, each connected to providing or improving our services.

• To process and fulfill orders, including payment handling and delivery.
• To communicate with you about your order, delivery status, and support requests.
• To respond to questions, comments, and requests sent through our contact channels.
• To maintain and improve the security and performance of our website and systems.
• To comply with legal obligations, including accounting and tax requirements.
• To send service updates and, where you have agreed, marketing communications.

We do not use your personal information to make automated decisions that produce legal or similarly significant effects on you, and we do not sell your personal information to third parties.

We may also aggregate information so that it can no longer identify any individual and use that aggregated data to understand trends, improve our systems, and plan inventory.

4. Legal Bases for Processing

We process personal information only when we have a lawful basis to do so. Depending on the situation, that basis may be one of the following.

Performance of a contract: we process information such as your name and shipping address because it is necessary to complete the order you have placed with us. Without this information we would be unable to deliver the products or services you request.

Legitimate interests: we process limited technical information to keep our systems secure, prevent fraud, and improve the reliability of the website, always balancing those interests against your rights and freedoms.

Consent: where we send marketing communications or use cookies that are not strictly necessary, we rely on your consent, which you may withdraw at any time.

Legal obligation: we process and retain certain records, such as transaction histories, where required by applicable law, accounting rules, or tax regulations.

Where we rely on legitimate interests, we document those interests and the balancing test we apply, and we honor any objection you raise unless a compelling legal ground requires us to continue the processing.

5. How We Share Information

We share personal information only with parties that help us deliver our services, and only to the extent necessary for them to perform their role.

Service providers: we work with payment processors, delivery carriers, hosting providers, and email platforms that require limited information to complete a transaction or deliver a parcel. These providers are contractually required to protect your information and may not use it for their own purposes.

Legal and safety requirements: we may disclose information where disclosure is required by law, or where we believe in good faith that disclosure is necessary to protect the rights, property, or safety of our company, our customers, or the public.

Business transfers: if our company is involved in a merger, acquisition, or sale of assets, personal information may be transferred as part of that transaction. We will notify you of any such change and of the choices you have regarding your information.

We do not rent or sell your personal information. Any sharing is limited to what is necessary to provide the service you requested, and we require every partner to use your information only for that purpose.

6. Cookies and Similar Technologies

Cookies are small text files placed on your device when you visit a website. We use a limited number of cookies to make the website work correctly and to understand how visitors use it.

Essential cookies are required for basic functionality such as remembering the items in a session and keeping the website secure. These cookies cannot be switched off without affecting the operation of the website.

Analytics cookies help us measure how many people visit, which pages they view, and whether they encounter errors. We use this information in aggregate form to improve the website, and it is not used to identify you personally.

You can control cookies through your browser settings at any time. Most browsers allow you to block or delete cookies, although doing so may affect some features of the website.

If you choose to disable cookies, the core parts of the website will continue to work, although some preferences may not be remembered between visits. We do not use cookies to build profiles for advertising purposes.

7. Data Retention

We keep personal information only for as long as it is needed to fulfill the purpose for which it was collected, or for as long as the law requires us to keep it.

Order and transaction records are generally retained for the period required by accounting and tax rules, after which they are securely deleted or anonymized. Contact messages are retained for as long as is needed to resolve your request, and then removed from our active systems.

When information is no longer needed, we delete it or render it permanently anonymous so that it can no longer be associated with you. If you ask us to delete your information before that point, we will evaluate your request against any legal obligations we must keep in mind.

Where we retain information for legal or accounting reasons, access to it is limited to the people who need it for those purposes, and it is not used for unrelated activities.

8. Data Security

We apply appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.

• Encryption of data in transit between your browser and our servers.
• Encryption of sensitive data at rest where required.
• Access controls that limit who may view personal information within our team.
• Regular review of our systems for vulnerabilities and misconfiguration.

No method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. However, we work continuously to reduce risk and to respond quickly if a problem is identified.

Our team receives regular guidance on handling personal information safely, and we review our security practices as technology and threats evolve. If a security incident affects your information, we will notify you where required by law.

9. International Data Transfers

Our company is based in China, and our servers and service providers may be located in other countries. This means your information may be transferred to, and processed in, a country other than the one where you live.

When we transfer personal information across borders, we take steps to ensure that the information receives an appropriate level of protection in the destination country, including by using contractual safeguards and by working with providers that maintain recognized security standards.

By using our services, you understand that your information may be transferred and processed as described in this section.

We select providers that maintain widely recognized security certifications and enter into data processing agreements with them before any transfer takes place. You may contact us for more information about the safeguards we rely on.

10. Privacy for Children

Our website and services are not directed to children, and we do not knowingly collect personal information from anyone under the age of 16. If we learn that we have collected personal information from a child without verified parental consent, we will take steps to delete that information as quickly as possible.

If you are a parent or guardian and believe that a child has provided personal information to us, please contact us using the details in the Contact Us section below, and we will promptly investigate and, where appropriate, remove the information.

We also encourage parents and guardians to supervise the online activity of their children and to teach them not to share personal information without permission.

11. Your Rights and Choices

Depending on where you live, you may have certain rights over your personal information. These rights can include the following.

• The right to access a copy of the personal information we hold about you.
• The right to ask us to correct information that is inaccurate or incomplete.
• The right to ask us to delete your personal information in certain circumstances.
• The right to object to, or restrict, certain types of processing.
• The right to receive your information in a portable, machine-readable format.
• The right to withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details below. We will respond to your request within the time required by law and may ask you to verify your identity before taking action.

We will not discriminate against you for exercising any of these rights, and we will not charge a fee for a standard request unless it is clearly excessive or repetitive.

12. Third-Party Links and Services

Our website may contain links to third-party websites, or may rely on third-party services such as payment processors and delivery carriers. Those third parties operate under their own privacy policies, which we encourage you to review.

We are not responsible for the privacy practices or content of third-party websites or services. When you leave our website or interact with a third-party service, the information you share is governed by that third party, not by this policy.

We do not control the cookies, tags, or tracking used by third parties that you reach through our site. If you have concerns about a linked service, we recommend reviewing its privacy policy before providing any information.

13. Marketing Communications

We send marketing communications only where we have your consent, and we provide a simple way to opt out in every message we send. You may also contact us at any time to be removed from our marketing lists.

Even if you opt out of marketing, we may still send you service messages that are necessary to complete an order or to inform you of important changes to your account or to this policy.

You can update your marketing preferences at any time, and opting out will not affect the delivery of products you have ordered or the completion of any service you have requested.

14. Payment Information

Payments are processed by certified third-party payment providers over encrypted connections. We do not store your full card number on our own servers, and we never receive or retain your card verification code.

When you complete a purchase, the payment provider shares with us only the information we need to confirm the transaction and fulfill the order, such as a transaction reference and the last four digits of the payment method.

You should review the privacy policy of the payment provider used at checkout for details of how they handle your payment information.

We never ask you to send full card numbers by email or chat. If you receive a request for payment details outside the secure checkout, do not respond and contact us immediately.

15. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, our services, or the law. When we make material changes, we will update the effective date at the top of this page and, where appropriate, provide a more prominent notice on the website.

We encourage you to review this policy periodically so that you remain aware of how we protect your information. Your continued use of the website after any change means that you accept the updated policy.

When a change takes effect, the updated policy will apply only to information collected after that date, unless the law requires otherwise.

16. Contact Us

If you have questions about this Privacy Policy or about how your personal information is handled, or if you wish to exercise any of your rights, please contact us using the details below.

• Company: Changsha Jianhuiyuan E-commerce Co., Ltd.
• Address: No. 68, Baopo Group, Xinyuan Village, Gugang Town, Liuyang City, Changsha 410000, China
• Email: assist@jianhui.buzz
• Phone: +17758008372

You may also reach us through the contact form on the website, which is monitored during business hours.